Withdrawal

Right of withdrawal of Consumer Users from the purchase of material Products

Only the Consumer User who for any reason is not satisfied with the Product has the right to withdraw without any penalty and without specifying the reason within 14 (fourteen) days from the date of receipt of the Product, by sending a written communication to the e-mail address provided in the contact section, using the optional withdrawal form referred to in the following article or any other written declaration.
In the case of separate delivery of multiple Products, ordered by the Consumer User with a single order, the 14 (fourteen) day term for exercising the right of withdrawal starts from the day on which the last Product was received.
In case of withdrawal, the Consumer User must return the Product to the Owner, without undue delay and in any case no later than 14 (fourteen) days from the date on which he communicated his decision to withdraw from the contract. The Consumer User will only bear the direct cost of returning the Product, unless the Owner has declared that he will bear it.
In the event of withdrawal exercised correctly, the Owner will refund the payments received from the User, in the same payment methods used by the User for the initial transaction, without undue delay and in any case within 14 (fourteen) days from the day on which the User communicated his/her wish to withdraw from the contract.
The Owner is not required to reimburse delivery costs if the Consumer User has expressly chosen a type of delivery other than the least expensive type of delivery offered by the Owner.
The Owner, unless he has offered to collect the Product himself, may withhold the refund until he has received the Product or until the Consumer User has demonstrated that he has sent it back.
The Owner will not accept the return in the event that the Product is malfunctioning due to improper use, negligence, damage or physical, aesthetic or superficial alterations, tampering or improper maintenance or wear and tear, absence of integral elements of the product (accessories, parts, etc.). In such cases, the Owner will return the purchased Product to the sender, charging the latter the shipping costs.

Optional form to exercise the right of withdrawal
The User may withdraw using the following form which must be filled in in its entirety and sent to the email address provided in the contact section before the withdrawal period expires:  I hereby communicate my withdrawal from the sales contract relating to the following product: ________________________________________________.
Order number: ________________
Ordered on: ________________
Name and Surname: ________________
Address: ________________
Email associated with the account from which the order was placed: _______________________
Date: ________________
 Signature
______________________